Location: San Jose, CA
Job Summary
We seek an experienced HVAC Field Service Manager to lead our commercial service operations in the vibrant San Jose, CA area. This pivotal role offers a competitive salary, a comprehensive benefits package, and opportunities for professional growth. The successful candidate will manage a team of skilled commercial HVAC technicians and office staff, ensuring top-tier service delivery, safety compliance, and operational efficiency.
Key Responsibilities
- Oversee and manage medium to large HVAC commercial service technician teams and office staff, fostering a culture of excellence, safety, and continuous improvement.
- Drive profitability by managing service operations effectively, optimizing resource allocation, and ensuring revenue targets are met or exceeded.
- Ensure all service activities are performed by industry safety standards and regulations, maintaining a safe working environment for all team members.
- Utilize in-depth knowledge of sizeable applied HVAC equipment to support and guide the service team, including troubleshooting complex issues and providing technical training.
- Provide ongoing training and mentorship to dispatch coordinators and technicians, enhancing their skills and knowledge to improve service delivery and customer satisfaction.
- Minimum of 10+ years of HVAC service experience, with a strong focus on large-scale commercial systems, including chillers, boilers, VRFs, and large tonnage package units.
- Proven track record of successfully leading medium to large service teams in a commercial HVAC setting.
- Deep understanding of HVAC systems and industry standards, with the ability to guide and support technicians on complex technical issues.
- Preference for candidates local to the San Jose, CA area, with a stable and reliable work history in the commercial HVAC sector.
- Excellent communication and interpersonal skills, capable of interacting effectively with team members, clients, and stakeholders.