Location: Orange, CA
Job Overview
We seek a senior HVAC Service/Project Sales professional in Orange, CA. This role involves managing client relationships, overseeing high-priority service calls, and driving commercial and industrial HVAC business growth. You'll use your expertise to deliver exceptional service, meet sales KPIs, and ensure client satisfaction. This position offers remote work flexibility, performance-based bonuses, and a collaborative team environment.
Key Responsibilities
- Serve as the primary client contact, ensuring satisfaction and resolving concerns.
- Oversee high-priority service calls and manage quotes/invoices for accuracy.
- Build and maintain strong relationships, driving both new and repeat business.
- Lead an Account Coordinator and collaborate with internal teams to meet client needs.
- Meet sales KPIs and prepare regular progress reports for leadership.
- Stay updated on products/services to identify upsell opportunities.
- Monitor after-hours service calls for critical clients.
- 10+ years of commercial/industrial HVAC service experience.
- 5+ years in management roles.
- Strong communication, customer service, and negotiation skills.
- Proven ability to manage multiple tasks and meet sales quotas.
- Proficiency in HVAC CRM software (e.g., Service Channel, FEXA, Corrigo).
- Advanced Microsoft Office skills (Excel, Outlook, Teams).
- HVAC industry certifications.