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Building Automation Service Manager placed on the West Coast

A controls integrator (Tridium Niagara + Distech shop) needed a Service Manager with P&L ownership experience and a book of existing service agreements. Only two viable candidates existed within a 60-mile radius; both were passive.

Approach

Gulfstream engaged both passive candidates through a private, confidential outreach and simultaneously widened the search to two adjacent metros with relocation package modeling.

Outcome

Placed the top local candidate in 42 days. Service department revenue grew 18% in the first two quarters under the new manager per the client's public press release cycle.

Results

  • Time to accepted offer: 42 days
  • In-market qualified candidates: 2
  • First-year retention: Active
  • Service revenue growth (2 quarters): +18%

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